Privacy Policy
Last updated August 1, 2026
This page is maintained by REDI — Restoration and Environmental Dry Ice ("REDI", "we", "us") to explain how information is handled when you use redi-co.com or contact us about a restoration project.
Information we collect
This website does not have account logins, checkout, or contact forms. We do not ask you to submit personal information through the site itself.
When you choose to call 980-355-2189 or email Sales@Redi-co.com, we receive whatever you provide — typically your name, phone number, email address, job-site address, and a description of the damage or cleaning work.
Our hosting provider processes standard technical request data (such as IP address, browser type, and pages requested) to serve and secure the site.
How we use it
We use the information you send us to respond to your inquiry, scope and schedule work, prepare estimates, coordinate with your insurance carrier or general contractor when you ask us to, and keep records of the work performed.
We do not sell your information, and we do not share it for third-party advertising.
Service providers
We rely on third parties to operate the business — website hosting, email, and phone service. These providers handle information only as needed to deliver their service to us.
Cookies and analytics
This site does not set advertising or cross-site tracking cookies. If we add analytics in the future, this page will be updated before it goes live.
Retention
Project records, estimates, and related correspondence are kept as long as needed for the job, our business records, and insurance or warranty purposes. You can ask us to delete inquiry correspondence that is not tied to completed work.
Your choices
You can ask us what information we hold about you, request a correction, or ask us to delete it. Email Sales@Redi-co.com and we will respond. Some records may be retained where law, insurance, or contract requires it.
Children
This site and our services are intended for businesses and property owners, not for children.
Changes and contact
We may update this policy as our practices change; the date above reflects the current version. Questions about privacy can go to Sales@Redi-co.com or 980-355-2189.